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Reported on Sunday, November 22, 2009 8:08 PM

• BBB Accreditation
• BBB Rating
• Customer Experience
• Business Contact and Profile
• Alternate Business Names
• Additional Locations and Phone Numbers

• Licensing
• Customer Complaint History
• Government Actions
• Advertising Review
• Additional Information

This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

Reasons for this rating include:
• Length of time business has been operating
• Number of complaints filed against business
• Failure to respond to complaints filed against business
• Number of complaints filed against business that were unresolved

Based on BBB files, this company has an unsatisfactory record with the Bureau due to a pattern of complaints and has failed to correct the underlying reason for the complaints. Consumers report that the company has contacted them by telephone to inform them that they have won prizes. In some cases, consumers have told the BBB that the company representative has told them that purchasing magazines will increase their chances of winning.

Some consumers have informed the BBB that they are led to believe they are paying a specific amount of money for the magazine subscriptions, yet they find that they are charged weekly, with total charges often totaling several hundred dollars for a single magazine subscription.

Furthermore, consumers allege that in some cases they never receive magazines or prizes they have been awarded, including watches and vacations. In some cases, consumers allege that the company has charged their credit cards without their knowledge or consent.

When they attempt to contact the company to request refunds, consumers report that the contact number is constantly busy.

The company has responded to complaints brought to its attention by the BBB, and in some cases has offered partial refunds to consumers.

National Publishers, Inc.

P. O. Box 1675, Oxford, MS 38655
      Google map    Mapquest map    Yahoo map

(800) 496-0814, x1901
(800) 496-0814, x1897
(662) 496-1902 (FAX)

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 107
    in the last 12 months: 36

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 044005167
Report as of: 11/22/2009 8:08 PM

© 2009  The Better Business Bureau of Mississippi, Inc.